Complaint #1331702 submitted on 04/15/2015 relating to American Collection Services, Inc. (OK, TX). Complaint relates to Debt collection Medical - Improper contact or sharing of info Talked to a third party about my debt.
Complaint was submitted via Web and sent to the company on Wednesday 15th April 2015.
American Collection Services has continuously contacted me attempting to get a hold of my mother. My mother called while I was on the phone. XXXX the debt collector disclosed all of the my personal information to my mother without my permission. Once he knew that I was on the phone, he then asked for me to talk to my mom about the accounts. After the account information was disclosed, I then tried to set up a payment plan where I could send in the payments or call them in each month. XXXX then refused saying that I needed to set up the payments with my checking information or a debit card/credit card. Told him that I was uncomfortable with the situation. He then said that we can not come to an agreement and that he would proceed with collection efforts. I attempted to set up a payment plan but now I might be getting sued because I do not feel comfortable giving my information over the phone. He also violated my rights in reference to the FDCPA by disclosing my personal information with my Mother, XXXX XXXX without my permission.
| Company | American Collection Services, Inc. (OK, TX) |
| Complaint ID | 1331702 |
| Date Received | 04/15/2015 |
| Product | Debt collection Medical |
| Issue | Improper contact or sharing of info Talked to a third party about my debt |
| State/ZIP Code | OK 731XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 04/15/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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