American Collections Enterprise, Inc. Complaint: Cont'd attempts collect debt not owed

#1331938 15 Apr 2015

Debt collection Medical

Complaint #1331938 submitted on 04/15/2015 relating to American Collections Enterprise, Inc.. Complaint relates to Debt collection Medical - Cont'd attempts collect debt not owed Debt was paid.

Complaint was submitted via Web and sent to the company on Friday 17th April 2015.

Narrative (may be redacted).

American Collections Enterprise , Inc. has reported fraudulent information to credit bureaus regarding a alleged debt. This debt has been paid in full to the original creditor yet American Collection Enterprise , Inc. continues to report the debt as unpaid to credit bureaus even though they have acknowledged being informed of the debt having been satisfied prior to their most recent reporting to credit bureaus.

I filed complaints with the XXXX and the Consumer Financial Protection Bureau yet as of XXXX/XXXX/2015 they had yet to remove the incorrect information. In their response to the complaints, they state that they were informed that the debt has been satisfied prior to their most recent reporting. Their response states " XXXX XXXX ' payment was made directly to the original creditor. They reported it to our office on XXXX XXXX, 2015. '' However XXXX listed the account being updated on XXXX XXXX, 2015.

The debt was then removed from my Credit Report when I checked it as of XXXX/XXXX/2015. However, the false information has been reported again to XXXX. This time, they have reported only the dollar amount and account number, electing to leave their name off of it. This is the XXXX complaint I have had to make regarding their tactics and I have been advised by council that these repeated false reportings constitute harassment.

Servicemember

Company American Collections Enterprise, Inc.
Complaint ID 1331938
Date Received 04/15/2015
Product Debt collection Medical
Issue Cont'd attempts collect debt not owed Debt was paid
State/ZIP Code MD 210XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed
Submitted Web 04/17/2015
Result Timely Response: Yes, Consumer Disputed: No
 

Have you dealt with American Collections Enterprise, Inc.?

Leave your comments and feedback below.