Bayview Loan Servicing, LLC Complaint: Communication tactics

#1325862 10 Apr 2015

Debt collection I do not know

Complaint #1325862 submitted on 04/10/2015 relating to Bayview Loan Servicing, LLC. Complaint relates to Debt collection I do not know - Communication tactics Threatened to take legal action.

Complaint was submitted via Web and sent to the company on Monday 13th April 2015.

Narrative (may be redacted).

I have received calls from this number on my personal phone, and at my place of employment. The XXXX caller was a gentleman, and he would not give me his name or the name of the company he represents. He only said that he works with a locator service and he needed to verify my address so that I would n't miss a court day. He also wanted me to call a certain number. At that time I told him that I could not give him any information since he had n't given me enough details. He went on to tell me that a complaint had been filed against me and he gave me no specifics, and that he wanted to make sure I did n't miss a court date. He claimed that he 'd sent information to my home and it was returned. I have lived in the same home for about XXXX years, so I did n't believe him. Today I received a similar call, but this time a lady left a name. She also said that she was calling from a locator service. She said her name is XXXX XXXX, and she could be reached at XXXX XXXX XXXX XXXX, Ext. XXXX. The message she left said that a complaint had been filed against me, that I had been " serviced this morning '', and that she would be calling the human resources or risk management at my place of employment so that I can be served on site without incident. The work day is over and I have not been 'served '. She also called me at work today, and she called my employer as well. She also called a relative, and left a message. When I called the number left on the message, the recording said the name of the company is Bayview.

Company Bayview Loan Servicing, LLC
Complaint ID 1325862
Date Received 04/10/2015
Product Debt collection I do not know
Issue Communication tactics Threatened to take legal action
State/ZIP Code IL 605XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 04/13/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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