Specialized Loan Servicing LLC Complaint: Loan servicing, payments, escrow account

#1324296 10 Apr 2015

Mortgage Home equity loan or line of credit

Complaint #1324296 submitted on 04/10/2015 relating to Specialized Loan Servicing LLC. Complaint relates to Mortgage Home equity loan or line of credit - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Friday 10th April 2015.

Narrative (may be redacted).

XXXX Loan Servicing has repeatedly failed to mail mortgage bills to my correct address. I have lived at the same address for the past 2 years and XXXX has failed to send me monthly mortgage bills and then they report my account as past due. This is now the XXXX time this has happened and the last time it happened my account went 60 days late and my credit has been adversely affected due to XXXX 's failure to send the bills in the timely manner to my correct address.

Company Specialized Loan Servicing LLC
Complaint ID 1324296
Date Received 04/10/2015
Product Mortgage Home equity loan or line of credit
Issue Loan servicing, payments, escrow account
State/ZIP Code CA 920XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 04/10/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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