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JMS Associates, Inc. Complaint: Debt collection #1325358

JMS Associates, Inc. Complaint: Cont'd attempts collect debt not owed

#1325358 10 Apr 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1325358 submitted on 04/10/2015 relating to JMS Associates, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Cont'd attempts collect debt not owed Debt was paid.

Complaint was submitted via Web and sent to the company on Friday 8th May 2015.

Narrative (may be redacted).

I received repeated calls and hang ups from XXXX Associates collection agency in Florida. When they finally spoke to me they threatened me with a civil suite and reporting to the Credit Bureaus for an unpaid bill for home repair work I had performed over 2 years ago. I said I had paid the bill and would find proof at home in my records. The next day I sent them my receipt for the final bill marked " final '' and proof of payment with method and date. They said that this was XXXX of XXXX bills and I stilled owed on another bill and I needed to call their office " that afternoon '' to resolve. My records were at home so again I dug through records and found my copy of the other paid bill with method of payment and date. I called the next day repeatedly to explain what I had found. XXXX XXXX ( the agency owner ) refused to take my calls. By afternoon I told the receptionist that I would hold since my calls ere not being returned and he would not take my calls. XXXX XXXX was again threatening about not paying my bills and refused any explanation of the documents I sent him.

I called the Contracting company and they explained that the salesman had left the company and that they had many duplicate quotes in the system for the work performed on my home. Somehow they decided to randomly pick XXXX quotes and insist I owed them {$2500.00} I have provided proof of payment for the XXXX bills I received for the work performed. What they are trying to collect for is duplicate billing and erroneous work from sloppy paperwork from a former salesman.

Company JMS Associates, Inc.
Complaint ID 1325358
Date Received 04/10/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Cont'd attempts collect debt not owed Debt was paid
State/ZIP Code KY 410XX
Consumer Consent Consent provided
Company Public Response Company believes the complaint is the result of a misunderstanding
Company Response To Customer Closed with non-monetary relief
Submitted Web 05/08/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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