Complaint #1324636 submitted on 04/10/2015 relating to Glass Mountain Capital, LLC. Complaint relates to Debt collection I do not know - Disclosure verification of debt Not disclosed as an attempt to collect.
Complaint was submitted via Web and sent to the company on Friday 10th April 2015.
I was contacted by an unknown number this morning, and when I answered I was informed that whoever was calling was looking for my father. They asked to speak with him but I was given no other information such as who was speaking or where they were calling from. Without knowing who I was speaking to, I did not disclose any information. Rather, I asked the caller to identify herself and after various attempts she finally gave me her name. I then asked her where she was calling from ( as in which company ) and she refused to answer. Instead she kept asking for my father. When I would n't disclose if I knew him or not she hung up on me. At this point I was curious as to who was calling soliciting information about my father so I called the number back and asked where I had called. The representative told me I was calling Glass Mountain Capital. I went online to see what this was and found out that it was a debt collector.
My issue here is the fact that after various inquiries, the debt collector failed to disclose the fact that she was a debt collector. If I had n't called the number back, I never would have known it was an attempt to collect a debt.
| Company | Glass Mountain Capital, LLC |
| Complaint ID | 1324636 |
| Date Received | 04/10/2015 |
| Product | Debt collection I do not know |
| Issue | Disclosure verification of debt Not disclosed as an attempt to collect |
| State/ZIP Code | CA 932XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 04/10/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.