Wells Fargo & Company Complaint: Loan servicing, payments, escrow account

#1323812 9 Apr 2015

Mortgage FHA mortgage

Complaint #1323812 submitted on 04/09/2015 relating to Wells Fargo & Company. Complaint relates to Mortgage FHA mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Thursday 9th April 2015.

Narrative (may be redacted).

My loan has been under 78 % LTV and I have requested in writing twice for Wells Fargo to drop my PMI coverage as the Homeowners Protection Act of 1998 states. They refuse and state I have to have it for 5 years. I have been under 78 % for more than 3 years. They state I have to be under 78 % and seasoned 5 years.

Company Wells Fargo & Company
Complaint ID 1323812
Date Received 04/09/2015
Product Mortgage FHA mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code GA 302XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 04/09/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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