Complaint #1320157 submitted on 04/06/2015 relating to Western Portfolio Assets. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - False statements or representation Impersonated an attorney or official.
Complaint was submitted via Web and sent to the company on Monday 6th April 2015.
My family and work received calls from scammers claiming to be XXXX on the verge of XXXX my property for a debt. They also called my work and harassed them claiming to be a law firm. My boss told me to take care of it immediately as calls like that were unacceptable at the workplace. I paid {$900.00} to supposedly a XXXX law firm. My wife called shortly after and said she called XXXX directly and not the ( XXXX ) number left and was told it was a scam. I spoke to sheriff and called bank to stop transaction. Even though I explained the person I gave info to was not who they claimed and I had been scammed the bank would not stop transaction. Furthermore the bank would not let sheriff have access to my account and when disputed claimed it was not fraud because I received what I paid for. I paid no debt off, my money is gone and the company that actually took the money out was not XXXX or this XXXX law firm it was western portfolio. How can they get away with this and how can XXXX Bank get away with claiming it was n't fraud.
| Company | Western Portfolio Assets |
| Complaint ID | 1320157 |
| Date Received | 04/06/2015 |
| Product | Debt collection Other (i.e. phone, health club, etc.) |
| Issue | False statements or representation Impersonated an attorney or official |
| State/ZIP Code | OR 974XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company can't verify or dispute the facts in the complaint |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 04/06/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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