Complaint #1316019 submitted on 04/04/2015 relating to Banco Santander Puerto Rico. Complaint relates to Mortgage FHA mortgage - Loan modification,collection,foreclosure .
Complaint was submitted via Web and sent to the company on Tuesday 28th April 2015.
My father was a XXXX Veteran. He purchased a home using a FHA loan in XX/XX/XXXX. In XX/XX/XXXX he passed away. None of the heirs are in a good enough financial position to assume the loan. I am the youngest son and I am actually living in the house right now but I am unemployed and do not qualify for a loss mitigation program. The house was put up for sale with no success. My father 's sister ( my aunt ) was interested in buying the house through the short sale program but I am told relatives do not qualify for this program. I find this rule discriminates against the relatives because it essentially allows non-relatives to purchase the home for a lower price than a true relative can. I, as a son would basically lose a home and the family would lose an inheritance if relatives are not allowed to use the short sale program to save the property.
Servicemember
| Company | Banco Santander Puerto Rico |
| Complaint ID | 1316019 |
| Date Received | 04/04/2015 |
| Product | Mortgage FHA mortgage |
| Issue | Loan modification,collection,foreclosure |
| State/ZIP Code | PR 006XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 04/28/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.