Tebo Financial Services, Inc. Complaint: Managing the loan or lease

#1315986 4 Apr 2015

Consumer Loan Vehicle loan

Complaint #1315986 submitted on 04/04/2015 relating to Tebo Financial Services, Inc.. Complaint relates to Consumer Loan Vehicle loan - Managing the loan or lease .

Complaint was submitted via Web and sent to the company on Wednesday 8th April 2015.

Narrative (may be redacted).

I can only make my payments online or by calling into the business, but I will be charged a {$5.00} fee. I have been denied access to my account online for the last 8 months. I have no way of getting my balances and seeing if any of the payments I am making are being applied to my balance. I do n't have a coupon book or receive any statements from this company. I have been asking to have access back to my account and the only thing I am told I am sending to the supervisor to unlock your account. I am constantly harassed both at home and on my cell. I have so XXXX and I would just like to know what my balance is and at least get a email telling me where my account stands. I feel that I am blindly making payments and I will like to get a resolution to this ongoing problem.

Company Tebo Financial Services, Inc.
Complaint ID 1315986
Date Received 04/04/2015
Product Consumer Loan Vehicle loan
Issue Managing the loan or lease
State/ZIP Code SC 295XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 04/08/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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