Complaint #1312353 submitted on 04/02/2015 relating to CarMax, Inc.. Complaint relates to Consumer Loan Vehicle lease - Problems when you are unable to pay .
Complaint was submitted via Web and sent to the company on Thursday 2nd April 2015.
I purschased a car from Carmax back in 2013 and have not even had the vehicle over 24 months and the transmissioon has been replaced twice by XXXX which carmax is contracted with and transmission was replaced again 3 months later and i 'm still having technical difficulties with the vehicle the transmission still signaling transmission hot idle engine, however I believe Carmax may have sold me a bad vehicle when i purschased the vehicle it had about XXXX miles and now well under XXXX again the vehicle should not have given me major problem in so little time, i believe i was leased a bad vehicle and would like a replacement car or refunded some of my money back for dealing with the issue and i do n't want to move forward with the same problem after it reached the maxium mileage and not covered under warranty.
| Company | CarMax, Inc. |
| Complaint ID | 1312353 |
| Date Received | 04/02/2015 |
| Product | Consumer Loan Vehicle lease |
| Issue | Problems when you are unable to pay |
| State/ZIP Code | TX 750XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 04/02/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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