Complaint #1307884 submitted on 03/31/2015 relating to HSBC. Complaint relates to Debt collection Non-federal student loan - Disclosure verification of debt Not given enough info to verify debt.
Complaint was submitted via Web and sent to the company on Friday 3rd April 2015.
In XX/XX/XXXX I made a loan with HFC/Beneficial for the amount of {$13.00}. The rate of repayment was @ {$220.00} per month which latter in the loan around about XX/XX/XXXX the payment were reduced to XXXX per month. My account was sold to another company who has recently adjusted the amount that I owed to them after making a complaint to them that I had been overcharged. Before selling my account, HFC did not notify me nor did they provide me with how much I had already paid to them. I believe that they have also been overpaid.
| Company | HSBC |
| Complaint ID | 1307884 |
| Date Received | 03/31/2015 |
| Product | Debt collection Non-federal student loan |
| Issue | Disclosure verification of debt Not given enough info to verify debt |
| State/ZIP Code | NY 112XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 04/03/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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