National Arbitration Forum Complaint: False statements or representation

#1307108 30 Mar 2015

Debt collection Payday loan

Complaint #1307108 submitted on 03/30/2015 relating to National Arbitration Forum. Complaint relates to Debt collection Payday loan - False statements or representation Indicated committed crime not paying.

Complaint was submitted via Web and sent to the company on Monday 30th March 2015.

Narrative (may be redacted).

I received a call on XXXX XXXX, 2015 at XXXX from a Private number on my work cellphone. The caller stated he was a process server who was scedule to serve paper because someone is taking me to court for debit. He gave a the number to National Arbitration ( XXXX ) to call before Monday XXXX/XXXX/15, the he would server my papers. I called the number and was told by the woman who anwsered the phone I took out a payday loan with XXXX XXXX XXXX that I did n't pay back and XXXX XXXX XXXX is now taking me to court to press Fraud and bad check charges. I told her I ca n't pay today so she sent me to er manager. He stated the same charges and that I would be served and taken to court if I did n't pay. I called XXXX XXXX XXXX directly at XXXX and was told my account was sent to XXXX collection agency ( XXXX ) but they are not pressing charges of any kind just seeking repayment. I called XXXX whom said they sold the account to XXXX XXXX collections ( XXXX ). XXXX XXXX confirmed they brought my account and had contracted National Arbitration to collect the debit, but again are not pressing any charges. So I called back national arbitration to let them know I confirmed the original creditor is not pressing charges and what the said is false and illegal. I was transferred to a supervisor named XXXX how looked at the account note to see whom I 'd previously spoken with. He stated he had this same issue with the XXXX reps whom gave false and illegal information before and they would be dealt with.

Company National Arbitration Forum
Complaint ID 1307108
Date Received 03/30/2015
Product Debt collection Payday loan
Issue False statements or representation Indicated committed crime not paying
State/ZIP Code TX 752XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 03/30/2015
Result Timely Response: No, Consumer Disputed: No
 

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