Overton, Russell, Doerr and Donovan, LLP Complaint: Problems when you are unable to pay

#1306788 30 Mar 2015

Consumer Loan Vehicle loan

Complaint #1306788 submitted on 03/30/2015 relating to Overton, Russell, Doerr and Donovan, LLP. Complaint relates to Consumer Loan Vehicle loan - Problems when you are unable to pay .

Complaint was submitted via Web and sent to the company on Thursday 2nd April 2015.

Narrative (may be redacted).

I called Overton Russell Doerr and Donovan because I received a letter that a judgment would be placed against me. when I called there company I was greeted with rudeness and utter disrespect. I was first told they would not speak to me with out a phone number, when I gave them my phone number they said it was unacceptable and they needed another, I tried to explain it was my only cell the rep refused to listen and kept claiming i was lying and it does n't seem like a real number so i asked to speak with a manager. When the manager came to the line she said the same that the number i provided sounded fake and that they were doing me a favor by trying to help and that they could just hang up and sue me. when I said caller ID would verify my phone number the manager then started to say i sound like Im on speaker phone and she would hang up immediately if she was, when i advised that she was n't, she said she better not be or she would hang up and forward my account, I told the manager that I just wanted the original bill because I had some discrepancy she stated that all I was doing is stalling and that " guys like you never want to pay there bill '' after that I was so upset I said just send me the bill and hung up the call.

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