Complaint #1306528 submitted on 03/30/2015 relating to Receivable Solutions Specialist, Inc.. Complaint relates to Debt collection Medical - Cont'd attempts collect debt not owed Debt was paid.
Complaint was submitted via Web and sent to the company on Monday 30th March 2015.
A debt in the amount of {$94.00} has been reported as a collection account on my credit reports since XX/XX/XXXX. The debt was a medical debt that was paid through an insurance settlement. The debt should never have been reported on my credit report as a collection debt as it was paid off by the law firm that handled my settlement. I disputed this item numerous times through the credit bureaus, but my attempts were unsuccessful. I even requested any documents to verify this debt, but never received anything from the company. Since I was able to actually obtain the documented proof of the paid debt from the law firm that handled the case, I had this item re-investigated in XX/XX/XXXX through the credit bureaus. This item still came back having been verified as a collection debt owed by me. Obviously, neither the Receivable Solution Specialist ( collection company ) or XXXX XXXX XXXX ( originator ) took the time to properly verify that this account was paid. After calling Receivable Solution Specialist and getting nowhere, I called XXXX XXXX XXXX, who originally reported the debt. They immediately realized this was an error. I spoke to them back in XXXX and they apologized and informed me the item would be removed. This item is still on my credit reports as an unpaid collection account. Had the XXXX XXXX XXXX or Receivable Solution Specialist properly checked their information, it would not have had to spend countless hours hours correcting their error.
| Company | Receivable Solutions Specialist, Inc. |
| Complaint ID | 1306528 |
| Date Received | 03/30/2015 |
| Product | Debt collection Medical |
| Issue | Cont'd attempts collect debt not owed Debt was paid |
| State/ZIP Code | TX 751XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed |
| Submitted | Web 03/30/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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