Complaint #1301649 submitted on 03/25/2015 relating to Jim Bottin Enterprises, Inc. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Disclosure verification of debt Right to dispute notice not received.
Complaint was submitted via Web and sent to the company on Wednesday 25th March 2015.
I pulled a credit report and noticed a collection account. It is an amount of 120 dollars. I reached out via certified mail in an attempt to verify debt and even settle since it was a small amount. XXXX XXXX XXXX will not answer me with any information about debt and unfortunately I can barely understand their customer service when speaking over the phone with them.
Back in XX/XX/XXXX spoke numerous times to XXXX XXXX. Informed me only XXXX could help me. So after numerous attempts in XX/XX/XXXX turned my XXXX in to XXXX as I was unable to reach XXXX.I have been charged up until XX/XX/XXXX. Even abc financial called me to get my new card security info, XXXX numbers on back of card, which I never gave out but they worked around that as I never gave consent to debit my new credit card.
Emailed XX/XX/XXXX via online " email my club '' link asking for membership and contract info identifying myself. That email wentunanswered.
XX/XX/XXXX called XXXX spoke with XXXX who tried to call the XXXX branch but like usual no one was in. XXXX said she would call me back when she heard back but would not give me her extension or direct line to reach her. She never called me back. Several calls later all with no answers I had to cancel credit/debit cards and get new account. Since then it appear as if penalty fees have been assessed.
The cancellation letter and the amount to collect do not even match.
Servicemember
Company | Jim Bottin Enterprises, Inc |
Complaint ID | 1301649 |
Date Received | 03/25/2015 |
Product | Debt collection Other (i.e. phone, health club, etc.) |
Issue | Disclosure verification of debt Right to dispute notice not received |
State/ZIP Code | NY 140XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with explanation |
Submitted | Web 03/25/2015 |
Result | Timely Response: Yes, Consumer Disputed: Yes |
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