Complaint #1295285 submitted on 03/23/2015 relating to Augusta Collection Agency, Inc.. Complaint relates to Debt collection Credit card - Improper contact or sharing of info Talked to a third party about my debt.
Complaint was submitted via Web and sent to the company on Wednesday 29th April 2015.
Augusta Collection Agency is vicious. I contacted them to pay once I found out the bill existed ( someone else actually used my credit card, but I wanted to pay it so it would not hurt my credit ). Augusta Collection Agency messed up the information I gave them to pay the bill. So, they called me, but my friend answered. They discussed the debt with this third party. Then when I called and complained the woman was rude to me. I asked for the manager and he got on the phone and was worse. He yelled, was profane and threatened to refuse to accept my payment and send the bill to collections, if I did not apologize to them. He was lying to me, because I did not know at the time it had already been reported on my credit. So, I had to apologize to them for them to accept my payment, even though they were in the wrong. They are horrible, XXXX people.
| Company | Augusta Collection Agency, Inc. |
| Complaint ID | 1295285 |
| Date Received | 03/23/2015 |
| Product | Debt collection Credit card |
| Issue | Improper contact or sharing of info Talked to a third party about my debt |
| State/ZIP Code | GA 300XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 04/29/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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