Commerce Bank Complaint: Account opening, closing, or management

#1292703 20 Mar 2015

Bank account or service Checking account

Complaint #1292703 submitted on 03/20/2015 relating to Commerce Bank. Complaint relates to Bank account or service Checking account - Account opening, closing, or management .

Complaint was submitted via Web and sent to the company on Friday 20th March 2015.

Narrative (may be redacted).

I closed my bank account at Commerce Bank in XXXX 2014 - 9 months ago. ( they are a regional bank and i moved across the country XXXX miles from their nearest location ). I recently got a credit report and i noted that Commerce was reporting a 180 day past due balance. I am unable to log into an online portal to see my account balance because my account was closed 9 months ago.

Company Commerce Bank
Complaint ID 1292703
Date Received 03/20/2015
Product Bank account or service Checking account
Issue Account opening, closing, or management
State/ZIP Code CA 902XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with monetary relief
Submitted Web 03/20/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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