ZestFinance Complaint: Taking/threatening an illegal action

#1755509 24 Jan 2016

Debt collection Payday loan

Complaint #1755509 submitted on 01/24/2016 relating to ZestFinance. Complaint relates to Debt collection Payday loan - Taking/threatening an illegal action Attempted to/Collected exempt funds.

Complaint was submitted via Web and sent to the company on Monday 1st February 2016.

Narrative (may be redacted).

Zest cash has continually debited my account on a weekly basis for various amounts. Despite the original amount not being held with sufficient funds. Each attempt incurred a XXXX dollar ACH fee with XXXX XXXX. Should the initial debit fail several others will take place.I have also noted that the website does not offer the ability to check your account or even offer to take a loan out in my state of Texas

Company ZestFinance
Complaint ID 1755509
Date Received 01/24/2016
Product Debt collection Payday loan
Issue Taking/threatening an illegal action Attempted to/Collected exempt funds
State/ZIP Code TX 782XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 02/01/2016
Result Timely Response: Yes, Consumer Disputed: Yes
 

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