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ZENCO COLLECTION, LLC Complaint: Debt collection #1755268

ZENCO COLLECTION, LLC Complaint: Taking/threatening an illegal action

#1755268 23 Jan 2016

Debt collection Credit card

Complaint #1755268 submitted on 01/23/2016 relating to ZENCO COLLECTION, LLC. Complaint relates to Debt collection Credit card - Taking/threatening an illegal action Attempted to/Collected exempt funds.

Complaint was submitted via Web and sent to the company on Wednesday 10th February 2016.

Narrative (may be redacted).

Zenco collects contacted me on XXXX XXXX XXXX saying I owed a credit card debt for XXXX commercial credit. I have never heard of this bank or never hada commercial account, after telling them this I got tthreatened with a lien taking out on my truck and my drivers license to be taken. They said I had until the XXXX of XXXX and that after it was paid I would never hear from this loan again. They knew my last XXXX of my social number and that I had a XXXX truck at XXXX that they would put a lien on.I went to my bank ncsecu in burnsville nc to get the money transfered in my account XXXX. My bank did some research and could not find any such debt, they sent for a XXXX credit report for me still showed no such debt. My bank manager called zenco collects and went to voice mail she left message no return call. My bank took my money out of my account because zenco had my debit card number, I was informed by ncsecu this had to be a scam, so on XXXX XXXX I started receiving threatening phone calls and so did my bank manager about fraudulent charges to be placed on us. Said the bank had no buisness or authority to pull my credit to check and tell me not to pay. And said the reason they did not see this on my credit report was because I ask them not to put it on there which never happened. I have disabled my debit card per my bank. They never did send me any proff of the debt as myself and bank ask for. If I owe this debtbi was readyband willing to pay, just want the threatening cslls to stop. The first name of so called lasyer was XXXX XXXX. The last just said XXXX XXXX to myself and bank. Phone number is for zenco collects is XXXX.

Company ZENCO COLLECTION, LLC
Complaint ID 1755268
Date Received 01/23/2016
Product Debt collection Credit card
Issue Taking/threatening an illegal action Attempted to/Collected exempt funds
State/ZIP Code NC 287XX
Consumer Consent Consent provided
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/10/2016
Result Timely Response: No, Consumer Disputed: No
 

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