Wells Fargo & Company Complaint: Loan servicing, payments, escrow account

#1805576 24 Feb 2016

Mortgage Conventional fixed mortgage

Complaint #1805576 submitted on 02/24/2016 relating to Wells Fargo & Company. Complaint relates to Mortgage Conventional fixed mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Wednesday 24th February 2016.

Narrative (may be redacted).

XXXX XXXX XXXX XXXX, NY XXXX XXXX XXXX, 2015 Wells Fargo Home Mortgage XXXX XXXX XXXX XXXX XXXX, XXXX Acct # - XXXX To whom it may concern : In accordance with Federal Civil Rights Law, as stipulated by the Fair Credit Billing Act, you are obligated to comply with this lawful request for elaborated documentation for billing including charges and interest, as well as a FULL ACCOUNTING of where each bill was mailed, for the life of the account, or rescind these reports from every consumer reporting agency to which you have reported the same.

Your expeditious and prompt handling of this matter is expected.

Sincerely, XXXX XXXX XXXX

Company Wells Fargo & Company
Complaint ID 1805576
Date Received 02/24/2016
Product Mortgage Conventional fixed mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code NY 100XX
Consumer Consent Consent provided
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/24/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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