Complaint #1754678 submitted on 01/23/2016 relating to Capital Management Services, LP. Complaint relates to Debt collection Non-federal student loan - Cont'd attempts collect debt not owed Debt is not mine.
Complaint was submitted via Web and sent to the company on Saturday 23rd January 2016.
XXXX XXXX, account specialist, called once, asked to verify last XXXX of SSN. Admitted it was not mine and then said would research and get back. Then had his manager call -- still could not verify SSN. Yet looked up other matching cities and addresses to assert loan was mine and wanted me to admit it, repeatedly. I have never taken a loan from XXXX student loans, the creditor in question. He said he would put me in touch with XXXX student loans to confirm that I was not the borrower, put me on hold and then I hung up.
| Company | Capital Management Services, LP |
| Complaint ID | 1754678 |
| Date Received | 01/23/2016 |
| Product | Debt collection Non-federal student loan |
| Issue | Cont'd attempts collect debt not owed Debt is not mine |
| State/ZIP Code | SC 296XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/23/2016 |
| Result | Timely Response: No, Consumer Disputed: No |
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