Complaint #1804140 submitted on 02/24/2016 relating to Select Portfolio Servicing, Inc. Complaint relates to Mortgage Conventional fixed mortgage - Loan modification,collection,foreclosure .
Complaint was submitted via Web and sent to the company on Wednesday 24th February 2016.
In the year 2009 my business income volume decreased almost 75 % I was diagnosed with a XXXX due to all the financial difficulties, at the same time my husband fell ill and had to go under XXXX XXXX and we had to live on credit cards to be able to make ends meet. My credit got overextended and we where not able to afford the terms on the credit cards and also it caused to default on the mortgage monthly payment. We requested a short sale and placed our property on the market for almost 6 months and have shown the property numerous times with no luck. Because my income has dropped considerably I can no longer afford the terms of the original loan and as a loyal customer I 'd like to ask for an affordable loan modification to real market value and a lower interest rate.
Company | Select Portfolio Servicing, Inc |
Complaint ID | 1804140 |
Date Received | 02/24/2016 |
Product | Mortgage Conventional fixed mortgage |
Issue | Loan modification,collection,foreclosure |
State/ZIP Code | FL 330XX |
Consumer Consent | Consent provided |
Company Public Response | Company believes it acted appropriately as authorized by contract or law |
Company Response To Customer | Closed with explanation |
Submitted | Web 02/24/2016 |
Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.