Complaint #1752913 submitted on 01/22/2016 relating to Focus Holding Company. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Cont'd attempts collect debt not owed Debt was paid.
Complaint was submitted via Web and sent to the company on Friday 22nd January 2016.
I had cable with XXXX XXXX XXXX when lived in XXXX. I only lived in XXXX for nine months. I moved to XXXX. I turned in all of my cable equipment. IN XXXX of XXXX. I received a collection notice from XXXX XXXX XXXX stating I owe a balance of {$320.00}. I made a payment arrangement with them. I paid {$110.00} ON XXXX/XXXX/XXXX AND THEN on XXXX/XXXX/XXXX I paid the remaining balance of {$220.00}. The approval code as XXXX. I also have the proof because i paid out of my XXXX checking account. I pulled my credit report and have a collection account from FOCUS RECEIVABLES Management on behalf of XXXX XXXX stating I owe {$420.00}. This account states it is opened XXXX of XXXX. I am so upset because now I have another company stating I owe monies that I have proof is paid. I am currently under investigation to obtain employment with the XXXX. I have paid all my financial obligations. i disputed the item on my credit report and will call credit bureau in the morning. Please assist in this matter. If an account is paid in full. Why would another collection agency be able to try to collect on a debt already paid! This is fraud and very confusing. I will be happy to pull my bank statement and show balance was paid in full! I also have a copy of the original credit collection service whom i paid. Thank you.
Servicemember
Company | Focus Holding Company |
Complaint ID | 1752913 |
Date Received | 01/22/2016 |
Product | Debt collection Other (i.e. phone, health club, etc.) |
Issue | Cont'd attempts collect debt not owed Debt was paid |
State/ZIP Code | AZ 857XX |
Consumer Consent | Consent provided |
Company Public Response | Company believes the complaint is the result of a misunderstanding |
Company Response To Customer | Closed with explanation |
Submitted | Web 01/22/2016 |
Result | Timely Response: No, Consumer Disputed: No |
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