Complaint #1802175 submitted on 02/24/2016 relating to Citibank. Complaint relates to Debt collection Credit card - Communication tactics Called after sent written cease of comm.
Complaint was submitted via Web and sent to the company on Wednesday 24th February 2016.
I have a power of attorney in which my power of attorney sent the legal document as well as the cease and desist. They were working on a settlement agreement in which was going to be a 12 month payment plan however they stated that I had to set up an auto pay in which i do not have the capability of doing. So then XXXX XXXX got involved and now refuses to speak with my power of attorney stating the document which was notarized was not valid. Refuses to even tell me why and has tried to call me knowing there is a cease and desist on file. Then even when i called she now refuses to agree to the settlement that i could afford.
| Company | Citibank |
| Complaint ID | 1802175 |
| Date Received | 02/24/2016 |
| Product | Debt collection Credit card |
| Issue | Communication tactics Called after sent written cease of comm |
| State/ZIP Code | TX 559XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/24/2016 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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