Allied Collection Services, Inc. (Nevada) Complaint: Communication tactics

#1747539 19 Jan 2016

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1747539 submitted on 01/19/2016 relating to Allied Collection Services, Inc. (Nevada). Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Frequent or repeated calls.

Complaint was submitted via Web and sent to the company on Tuesday 19th January 2016.

Narrative (may be redacted).

Allied collection services ( ACSI ) harassed me by calling repeatedly often times back to back.
I spoke with XXXX at ext XXXX today and was told, " my account will be reported as delinquent to the credit bureaus TODAY. '' I asked her how she knew for sure and she told me that because my account was with them for 30 days, it could report any/ each day. When I asked if I could make a payment free of charge, she said no. When I asked if I could pay sprint directly, she said, " no you can not pay them because they can no longer access your account. '' When I asked if I could mail in a payment, she told me to mail it to XXXX directly. I questioned her about her contradiction and was told that they could abrupt my payment, but I could not pay them directly. I asked for an address to send a money order again and was given a general address for ACSI.
Upon hanging up with XXXX, I immediately called sprint directly, spoke to an agent and made my payment. That agent assured me that the payment info would cancel ACSI 's collection attempts. ACSI/XXXX egregious and belligerent lies and tactics are completely unacceptable! They should be fined for such behavior or at the very least, we as consumers should be afforded some kind of recourse against this disturbing behavior demonstrated by allied collection services Inc

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