Patient Account Services, LLC Complaint: Communication tactics

#1746649 18 Jan 2016

Debt collection Medical

Complaint #1746649 submitted on 01/18/2016 relating to Patient Account Services, LLC. Complaint relates to Debt collection Medical - Communication tactics Used obscene/profane/abusive language.

Complaint was submitted via Web and sent to the company on Monday 18th January 2016.

Narrative (may be redacted).

Agent from Patient Account Services ( PAS ) called my cell phone, demanding payment of XXXX. Without letting me speak after I had asked what the debt was for, the agent rudely asked if I knew " how much money '' I had in the bank, and preemptorily said he would write me off as " refusal to pay '' then hung up. I had no chance to ask any questions, provide or receive any relevant information, etc.

Company Patient Account Services, LLC
Complaint ID 1746649
Date Received 01/18/2016
Product Debt collection Medical
Issue Communication tactics Used obscene/profane/abusive language
State/ZIP Code AZ 852XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 01/18/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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