Complaint #1746761 submitted on 01/18/2016 relating to ZENCO COLLECTION, LLC. Complaint relates to Debt collection I do not know - Taking/threatening an illegal action Threatened arrest/jail if do not pay.
Complaint was submitted via Web and sent to the company on Wednesday 10th February 2016.
Received a call today from a XXXX XXXX ( and one of her associates ) from phone number XXXX regarding my deceased husbands account. They would not tell me what account but that it was from XXXX ( my husband died in XXXX ). They said a payment was made in XXXX ( which I made have made but since they would give me no additional information I could not verify. When I tried to explain this the associated threatened me, yelling I used the card therefore I committed fraud and I would be sued and was hung up on. I tried to call back and was yelled at again being told ... you are a fraud and you have legal action against you do not call us back.
| Company | ZENCO COLLECTION, LLC |
| Complaint ID | 1746761 |
| Date Received | 01/18/2016 |
| Product | Debt collection I do not know |
| Issue | Taking/threatening an illegal action Threatened arrest/jail if do not pay |
| State/ZIP Code | GA 300XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/10/2016 |
| Result | Timely Response: No, Consumer Disputed: No |
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