Complaint #1745310 submitted on 01/16/2016 relating to Shellpoint Partners, LLC. Complaint relates to Mortgage Other mortgage - Loan modification,collection,foreclosure .
Complaint was submitted via Web and sent to the company on Saturday 16th January 2016.
I received a phone call from ShellPoint Mortgage Servicing on XXXX at XXXX asking me to verify personal credit information and they referenced me to my previous foreclosed home at XXXX XXXX XXXX XXXX XXXX Il XXXX. The company Shellpoint mortgage servicing also know as Resurgent XXXX Servicing was a company inwhich I had a second mortgage and I filed Bankruptcy on or about XXXX inwhich the debt has been wiped out.
They continue to call and harass me when they had a copy of my credit report which verifies and shows that I filed bankruptcy and the debt had been dismissed. I told them to stop calling me and harassing me to put me on their do not call list but they continue to call and harass me.
| Company | Shellpoint Partners, LLC |
| Complaint ID | 1745310 |
| Date Received | 01/16/2016 |
| Product | Mortgage Other mortgage |
| Issue | Loan modification,collection,foreclosure |
| State/ZIP Code | IL 600XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint represents an opportunity for improvement to better serve consumers |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/16/2016 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
Leave your comments and feedback below.