Complaint #1742734 submitted on 01/15/2016 relating to Continental Finance Company, LLC. Complaint relates to Credit card - Other .
Complaint was submitted via Web and sent to the company on Friday 15th January 2016.
I attempted to order a new card with Continental Finance, the card I have is damaged, there is a crack on the bar code and will not scan correctly due to it. I have to use the card online, it will not work in any terminal. The rep I spoke with stated my account needs to be current, which it is, it is not past due. She would not order a new card. I am not due until the XXXX, the account is current, not past due.
| Company | Continental Finance Company, LLC |
| Complaint ID | 1742734 |
| Date Received | 01/15/2016 |
| Product | Credit card |
| Issue | Other |
| State/ZIP Code | CT 063XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/15/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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