Continental Finance Company, LLC Complaint: Other

#1742734 15 Jan 2016

Credit card

Complaint #1742734 submitted on 01/15/2016 relating to Continental Finance Company, LLC. Complaint relates to Credit card - Other .

Complaint was submitted via Web and sent to the company on Friday 15th January 2016.

Narrative (may be redacted).

I attempted to order a new card with Continental Finance, the card I have is damaged, there is a crack on the bar code and will not scan correctly due to it. I have to use the card online, it will not work in any terminal. The rep I spoke with stated my account needs to be current, which it is, it is not past due. She would not order a new card. I am not due until the XXXX, the account is current, not past due.

Company Continental Finance Company, LLC
Complaint ID 1742734
Date Received 01/15/2016
Product Credit card
Issue Other
State/ZIP Code CT 063XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 01/15/2016
Result Timely Response: Yes, Consumer Disputed: No

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