Bank of the West Complaint: Money was not available when promised

#1742346 15 Jan 2016

Money transfers International money transfer

Complaint #1742346 submitted on 01/15/2016 relating to Bank of the West. Complaint relates to Money transfers International money transfer - Money was not available when promised .

Complaint was submitted via Web and sent to the company on Friday 15th January 2016.

Narrative (may be redacted).

I sent a {$17000.00} wire transfer on XXXX XXXX. It is an international wire going to XXXX bank in XXXX, XXXX receiver 's name XXXX XXXX. I am attaching copies of he wire transfer. The funds never reached it 's destination and my bank has n't been doing enough to trace or recall and find our where my money is floating around to. Please, if anyone can help let me hear back. Thank you.

Older American

Company Bank of the West
Complaint ID 1742346
Date Received 01/15/2016
Product Money transfers International money transfer
Issue Money was not available when promised
State/ZIP Code CA 912XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with monetary relief
Submitted Web 01/15/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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