Complaint #1742570 submitted on 01/14/2016 relating to Shellpoint Partners, LLC. Complaint relates to Mortgage Conventional fixed mortgage - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Thursday 14th January 2016.
Shellpoint mortgage is not paying my real estate taxes. If they are not going to do it, they should cancel my escrow account and I will do it.
| Company | Shellpoint Partners, LLC |
| Complaint ID | 1742570 |
| Date Received | 01/14/2016 |
| Product | Mortgage Conventional fixed mortgage |
| Issue | Loan servicing, payments, escrow account |
| State/ZIP Code | VA 220XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint represents an opportunity for improvement to better serve consumers |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/14/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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