Complaint #1740882 submitted on 01/13/2016 relating to Citibank. Complaint relates to Credit card - Other .
Complaint was submitted via Web and sent to the company on Friday 15th January 2016.
On XXXX I requested a full refund of {$440.00} from Best Buy for a two year renewal protection plan I purchased on XXXX that was unilaterally cancelled by Best Buy on XXXX ( four days before it was to begin ). Best Buy said Id be emailed an answer to my request in five to seven business days ( Reference XXXX ). Today is the XXXX business day and I did not get the answer I was promised, which is not surprising when you consider the following : *I purchased a laptop two year protection plan ( maintenance, accidental damage and XXXX Tech Support with XXXX ) on XXXX for {$300.00}.
*I renewed the two year protection plan on XXXX for {$440.00} ( XXXX to XXXX ).
| Company | Citibank |
| Complaint ID | 1740882 |
| Date Received | 01/13/2016 |
| Product | Credit card |
| Issue | Other |
| State/ZIP Code | CA 907XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/15/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.