Fidelity Capital Holdings, Inc. Complaint: Communication tactics

#1734924 9 Jan 2016

Debt collection Medical

Complaint #1734924 submitted on 01/09/2016 relating to Fidelity Capital Holdings, Inc.. Complaint relates to Debt collection Medical - Communication tactics Used obscene/profane/abusive language.

Complaint was submitted via Web and sent to the company on Saturday 9th January 2016.

Narrative (may be redacted).

On XXXX, I discovered that Fidelty Creditor Service had placed an collection on my credit report. I called to find out who they are and what I owed for. Was told it was for a dental account. The manager XXXX XXXX called me a XXXX, a liar and a deadbeat that does not pay my bills. He refused to escalate this to his superior and provide me proof of debt. I tried to explain that I never recieved a call or any mail correspondence from this company. His response was we have a bad address you know about it now so pay your debt.

Company Fidelity Capital Holdings, Inc.
Complaint ID 1734924
Date Received 01/09/2016
Product Debt collection Medical
Issue Communication tactics Used obscene/profane/abusive language
State/ZIP Code CA 907XX
Consumer Consent Consent provided
Company Public Response Company disputes the facts presented in the complaint
Company Response To Customer Closed with explanation
Submitted Web 01/09/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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