Complaint #1731715 submitted on 01/07/2016 relating to TCF National Bank. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Taking/threatening an illegal action Threatened to sue on too old debt.
Complaint was submitted via Web and sent to the company on Thursday 7th January 2016.
Received phone call from XXXX XXXX XXXX ( XXXX ) and told that they were attempting to collect debt from bad check from 2002. Representative had the last XXXX of my SS # and my address. I was told that with fees and all, I owed {$350.00}. I asked if there was an office I could come to and pay and was told there was not. I asked where I could mail in a money order and was told I had to take care of it over the phone and if I did not legal papers would be filed and lawyers would get involved. I stated that I was not comfortable giving any account information over the phone and was told that I could call with a pre-paid credit card and pay that way, and I could settle the debt today for {$200.00}. I was also told that after I settled the debt, I would be mailed a letter stating that the issue had been resolved. When I asked for a case number I was told the system had just crashed and I could call back later for the number.
| Company | TCF National Bank |
| Complaint ID | 1731715 |
| Date Received | 01/07/2016 |
| Product | Debt collection Other (i.e. phone, health club, etc.) |
| Issue | Taking/threatening an illegal action Threatened to sue on too old debt |
| State/ZIP Code | CO 802XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/07/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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