Servis One, Inc. Complaint: Loan servicing, payments, escrow account

#1732264 7 Jan 2016

Mortgage Conventional adjustable mortgage (ARM)

Complaint #1732264 submitted on 01/07/2016 relating to Servis One, Inc.. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Thursday 7th January 2016.

Narrative (may be redacted).

In XX/XX/XXXX, BSI Financial obtained my loan from XXXX. I 've been trying to get a detailed explanation of the charges of Principal, Interest, Charges, Fees and Penalties in a month-by-month breakdown since XX/XX/XXXX. All I receive are " Payment Histories '' and " Reinstatement Quotes ''.

I feel my account has been shuffled from XXXX XXXX XXXX XXXX XXXX to BSI because none want to come to a reasonable agreement with me, and continue to add more and more charges and fees to my account.

Please see the attached letter : Exhibits will follow by USPS.

Older American

Company Servis One, Inc.
Complaint ID 1732264
Date Received 01/07/2016
Product Mortgage Conventional adjustable mortgage (ARM)
Issue Loan servicing, payments, escrow account
State/ZIP Code CA 945XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 01/07/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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