Complaint #1732095 submitted on 01/07/2016 relating to Access Group. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Keep getting calls about my loan.
Complaint was submitted via Web and sent to the company on Thursday 7th January 2016.
I cosigned a loan which was later settled. After settlement, the originator ( Access Group ) improperly put the account into collection multiple times. Collectors contacted my family members regarding the account. The collection account was put on my credit report.
XXXX other Access Group accounts associated with the same student, which I did not cosign, were also improperly put into collection in my name and put on my credit report.
I have been able to get the accounts removed from my credit report after informing the collection agencies, but these accounts should never have been put in collection or on my credit report in the first place.
| Company | Access Group |
| Complaint ID | 1732095 |
| Date Received | 01/07/2016 |
| Product | Student loan Non-federal student loan |
| Issue | Dealing with my lender or servicer Keep getting calls about my loan |
| State/ZIP Code | NH 038XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/07/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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