Complaint #1730139 submitted on 01/07/2016 relating to Navient Solutions, Inc.. Complaint relates to Debt collection Federal student loan - Communication tactics Frequent or repeated calls.
Complaint was submitted via Web and sent to the company on Thursday 7th January 2016.
I am getting over XXXX calls a day from this number. They will leave a recorded message stating that " This is XXXX XXXX from Navient. Please return my call at ( XXXX ) XXXX. '' The calls are occasionally after XXXX. I am late with my current month 's payment to Navient and will be paying it next week, although I have also received these frequent ( XXXX times per day ) calls before even when not behind on payment. It is my understanding that frequent calling is harassment and illegal. Anything you could do to stop them from doing this to myself and other Navient borrowers would be greatly appreciated.
| Company | Navient Solutions, Inc. |
| Complaint ID | 1730139 |
| Date Received | 01/07/2016 |
| Product | Debt collection Federal student loan |
| Issue | Communication tactics Frequent or repeated calls |
| State/ZIP Code | NC 288XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/07/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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