Complaint #1729472 submitted on 01/07/2016 relating to Scottrade Bank. Complaint relates to Bank account or service Checking account - Deposits and withdrawals .
Complaint was submitted via Web and sent to the company on Thursday 7th January 2016.
Scottrade has the worst customer service. If anything goes wrong in your account, expect your account to be closed as Scottrade will not give you XXXX seconds of their time to resolve the issue, especially if they are at fault.
In my case, my Scottrade account was hacked and when I reported the fraud to Scottrade they said that I was no longer a customer. During that time that I was suffering and needed help from Scottrade I was throw out and refused service.
After reading other comments on the CFPB 's complaint portal, this appears to be common practice for Scottrade, so I guess it might be my fault. I should have researched Scottrade more.
A warning for the wise. Do not do business with Scottrade if you expect even a hint of customer support.
| Company | Scottrade Bank |
| Complaint ID | 1729472 |
| Date Received | 01/07/2016 |
| Product | Bank account or service Checking account |
| Issue | Deposits and withdrawals |
| State/ZIP Code | CA 959XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed |
| Submitted | Web 01/07/2016 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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