Experian Complaint: Credit reporting company's investigation

#1797917 23 Feb 2016

Credit reporting

Complaint #1797917 submitted on 02/23/2016 relating to Experian. Complaint relates to Credit reporting - Credit reporting company's investigation Problem with statement of dispute.

Complaint was submitted via Web and sent to the company on Tuesday 23rd February 2016.

Narrative (may be redacted).

Experian sent me my credit report on a wrongful dispute that I mention to them they have on my credit report. XXXX XXXX should n't be on my credit report at all that account is over 7 years old. The account was paid off in a settlement and written off by the original creditor. They have no records of the account in their office anymore so Experian could n't have gotten any information. Next Experian failed to provide the proper information on the original creditor they had no phone number for them so how did they verify anything on this account. If Experian truthfully verified this account they should have gotten all the proper contact information and placed it n my credit report. This account was wrongfully disputed and it should have been sent in to Experian as ( outdated ) information pass 7yrs old. Look at the dates on the account.

Company Experian
Complaint ID 1797917
Date Received 02/23/2016
Product Credit reporting
Issue Credit reporting company's investigation Problem with statement of dispute
State/ZIP Code TX 774XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with non-monetary relief
Submitted Web 02/23/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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