BBVA Compass Complaint: Application processing delay

#1729438 6 Jan 2016

Credit card

Complaint #1729438 submitted on 01/06/2016 relating to BBVA Compass. Complaint relates to Credit card - Application processing delay .

Complaint was submitted via Web and sent to the company on Wednesday 6th January 2016.

Narrative (may be redacted).

I applied for the BBVA XXXX XXXX XXXX card on XXXX/XXXX/XXXX and received my denial letter on XXXX/XXXX/XXXX. The stated reason was " unable to verify identifying information ''. This reason is complete bogus and I have several friends who have received this same denial reason. I have not changed my address in 13 years and have no fraud alerts on my credit report. I take safe guards to manage and protect my credit and this denial reason is completely bogus.

Company BBVA Compass
Complaint ID 1729438
Date Received 01/06/2016
Product Credit card
Issue Application processing delay
State/ZIP Code GA 314XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 01/06/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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