Complaint #1729407 submitted on 01/06/2016 relating to Bank of America. Complaint relates to Credit card - Cash advance .
Complaint was submitted via Web and sent to the company on Wednesday 6th January 2016.
I have a cash advance balance on my credit card with an extremely high interest rate. I pay more then the minimum every month and per my statement anything over the minimum is to be applied to the highest APR. Last month I paid the minimum and then made a lump sum payment equal to the amount of the cash advance to get rid of it. Bank of America applied only {$500.00} to the cash advance and the remainder to the lowest APR balance. I went back over the last years statements and they have done this every single month causing my cash advance balance to skyrocket with interest while never allocating any of my payments to that higher APR.
| Company | Bank of America |
| Complaint ID | 1729407 |
| Date Received | 01/06/2016 |
| Product | Credit card |
| Issue | Cash advance |
| State/ZIP Code | SC 297XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/06/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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