Security Finance Complaint: Communication tactics

#1728359 6 Jan 2016

Debt collection I do not know

Complaint #1728359 submitted on 01/06/2016 relating to Security Finance. Complaint relates to Debt collection I do not know - Communication tactics Used obscene/profane/abusive language.

Complaint was submitted via Web and sent to the company on Wednesday 6th January 2016.

Narrative (may be redacted).

I received a call from a different lady saying she was going to come to my house and shoot me.

I have been contacted countless times by Continental Credit. They are looking for an XXXX XXXX. I have no idea who that is, but the company will not stop calling me. Today, I received at least 10 calls, and I spoke to a nice, professional lady who said they would no longer call me.

After that, I received a call from a different lady saying she was going to come to my house and shoot me. The call came from ( XXXX ) XXXX. I called the professional Continental Credit number back at ( XXXX ) XXXX and they said the lady worked for a sister company and her supervisor was XXXX XXXX, ( XXXX ) XXXX. XXXX XXXX completely denied the phone calls and the phone number saying that no one worked for his company from that number. He acted like this number was n't in the records, when the previous people said it was and that he was the supervisor.

I looked the phone number up myself on the internet and found it belonged to XXXX XXXX who works for Continental Credit. So, obviously, XXXX lied.

What do I do to stop Continental Credit from calling and harassing me? My credit is perfect. I have had my phone number around 10 years. I have no idea who XXXX is. My number has been on the " do not call '' registry for years.

Company Security Finance
Complaint ID 1728359
Date Received 01/06/2016
Product Debt collection I do not know
Issue Communication tactics Used obscene/profane/abusive language
State/ZIP Code TX 750XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 01/06/2016
Result Timely Response: Yes, Consumer Disputed: Yes
 

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