Complaint #1727974 submitted on 01/06/2016 relating to Merchants Credit Corporation. Complaint relates to Debt collection Credit card - Cont'd attempts collect debt not owed Debt was paid.
Complaint was submitted via Web and sent to the company on Wednesday 6th January 2016.
XX/XX/2015 my XXXX store credit card was declined at a XXXX. It turned out that I had missed my XX/XX/2015 payment by accident because I never received my bill. Once I learned this I immediately paid my bill in full ( posted XX/XX/2015 ). When I went online to pay the bill, I saw a message that XXXX was " actively collecting a debt. '' ( Yes, after only missing one payment. ) In XX/XX/XXXX ( after I had paid my debt in full ) I began receiving messages on my cell phone from " Merchants Credit '' XXXX stating that they were " trying to collect a debt. '' I 've received four such messages since then, including today ( over two months since paying the debt in full ) and the messages sound like robocalls and are very generic ( not stating my name or the name of the merchant they are calling on behalf of ). I do not currently owe debt to XXXX or to anyone else. I pay my accounts in full and on time. " Merchants Credit '' is therefore making continued attempts to collect debt I do not owe. I have not returned their calls because of this fact and I would like their calls to stop.
| Company | Merchants Credit Corporation |
| Complaint ID | 1727974 |
| Date Received | 01/06/2016 |
| Product | Debt collection Credit card |
| Issue | Cont'd attempts collect debt not owed Debt was paid |
| State/ZIP Code | CA 926XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/06/2016 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
Leave your comments and feedback below.