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The Huntington National Bank Complaint: Mortgage #1729009

The Huntington National Bank Complaint: Loan servicing, payments, escrow account

#1729009 6 Jan 2016

Mortgage FHA mortgage

Complaint #1729009 submitted on 01/06/2016 relating to The Huntington National Bank. Complaint relates to Mortgage FHA mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Wednesday 6th January 2016.

Narrative (may be redacted).

In XX/XX/XXXX I purchased my first home with a mortgage from Huntington. The mortgage payment was roughly {$990.00}. XX/XX/XXXX Huntington informed me that my new mortgage payment was roughly going to be {$1300.00} a month for the next year and roughly {$1200.00} for the remaining 28 years on the mortgage. They stated to me that they had incorrectly calculated my taxes on the original mortgage document and that I was stuck with this new payment. I contacted a lawyer and was told that I was a victim of a " bait and switch '' loan. I was unable to make these payment and lost my house. This destroyed my credit in the process. Huntington never offered to help me in any way. They never rewrote my mortgage and I was never presented with documents showing how this was possible. I was only ever presented with a bill each month for this new amount. I was fortunate enough to sell my home in XX/XX/XXXX. I lost my life savings in the process paying back various fees and payments in order to avoid having a foreclosure mark on my credit score for the rest of my life. During this time I occupied the home and Huntington made multiple attempts to winterize my house while I lived there. They hired third party contractors to come to my home and inspect it while I was at work despite he fact that this was my only residence. Their customer service mocked and laughed at me on various occasions as I pledded for help bringing me to tears on multiple occasions. I became depressed to the point of contemplating suicide more than once. If not for the grace of God and Him having me meet my now wife during this crisis I would not be here to file this complaint.

Company The Huntington National Bank
Complaint ID 1729009
Date Received 01/06/2016
Product Mortgage FHA mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code OH 432XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed
Submitted Web 01/06/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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