Ocwen Complaint: Loan servicing, payments, escrow account

#1727730 5 Jan 2016

Mortgage Conventional fixed mortgage

Complaint #1727730 submitted on 01/05/2016 relating to Ocwen. Complaint relates to Mortgage Conventional fixed mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Tuesday 5th January 2016.

Narrative (may be redacted).

Had a mortgage with Ocwen Loan Servicing. Refinanced loan, payoff was for more that owed on loan. Refund seems to be {$800.00} to {$1000.00} less than it should be. Ocwen will not give me an accounting of check amount. They are non responsive, called and emailed XXXX times with not response.
XXXX XXXX XXXX

Company Ocwen
Complaint ID 1727730
Date Received 01/05/2016
Product Mortgage Conventional fixed mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code TX 779XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 01/05/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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