Navient Solutions, Inc. Complaint: Dealing with my lender or servicer

#1726806 5 Jan 2016

Student loan Non-federal student loan

Complaint #1726806 submitted on 01/05/2016 relating to Navient Solutions, Inc.. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Keep getting calls about my loan.

Complaint was submitted via Web and sent to the company on Tuesday 5th January 2016.

Narrative (may be redacted).

I have asked that all correspondence be by mail. Pioneer Credit calls multiple times a day to myself and numerous family members.
They are now engaging in deceptive practices of making false representations by somehow displaying my family names on the caller id in place of their phone number. This is harassing and intimidating uncalled for actions on the part of Pioneer Credit.

Company Navient Solutions, Inc.
Complaint ID 1726806
Date Received 01/05/2016
Product Student loan Non-federal student loan
Issue Dealing with my lender or servicer Keep getting calls about my loan
State/ZIP Code NC 278XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 01/05/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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