The CBE Group, Inc. Complaint: Communication tactics

#1726226 4 Jan 2016

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1726226 submitted on 01/04/2016 relating to The CBE Group, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Frequent or repeated calls.

Complaint was submitted via Web and sent to the company on Monday 4th January 2016.

Narrative (may be redacted).

collection agency had my phone number, but called my wifes phone multiple times on the same day. she attempted to speak with them, but they would n't reveal the purpose of their call and continued to ask her for information about me. after I called them and requested to file a dispute ( because the original charge from XXXX was not valid ), they indicated they corrected my number and would stop calling while in dispute. 5 hours later, they called my wifes phone again. when I called to complain, they said they had no record of the call, but did show my wifes number was attached to my account and could offer no assurance that system would stop dialing here.

they only had the account for 4 days and had already called 5 times in one day ( the 5th time being after I talked to them ), and did n't even call the primary number

Company The CBE Group, Inc.
Complaint ID 1726226
Date Received 01/04/2016
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Communication tactics Frequent or repeated calls
State/ZIP Code FL 342XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 01/04/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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