Warning (512): SplFileInfo::openFile(/var/www/html/complaints.millsbomb.com/tmp/cache/models/myapp_cake_model_default_complaints): failed to open stream: No such file or directory [CORE/src/Cache/Engine/FileEngine.php, line 395]
Warning (512): _cake_model_ cache was unable to write 'default_complaints' to Cake\Cache\Engine\FileEngine cache [CORE/src/Cache/Cache.php, line 244]
Amex Complaint: Credit card #1725842

Amex Complaint: Advertising and marketing

#1725842 4 Jan 2016

Credit card

Complaint #1725842 submitted on 01/04/2016 relating to Amex. Complaint relates to Credit card - Advertising and marketing .

Complaint was submitted via Web and sent to the company on Monday 4th January 2016.

Narrative (may be redacted).

I was coerced into opening a new account with american express with misleading signup offers. The offer completely contradicted what was actually offered ( nothing at all ). I have contacted amex to resolve and they pointed out another offer, and did not address my concerns directly at all.

Fraudulent marketing specifically to mislead consumers.

Company Amex
Complaint ID 1725842
Date Received 01/04/2016
Product Credit card
Issue Advertising and marketing
State/ZIP Code FL 331XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 01/04/2016
Result Timely Response: Yes, Consumer Disputed: Yes
 

Have you dealt with Amex?

Leave your comments and feedback below.