Complaint #1726557 submitted on 01/04/2016 relating to Amex. Complaint relates to Credit card - Other .
Complaint was submitted via Web and sent to the company on Monday 4th January 2016.
I have been a customer since XX/XX/XXXX ... I have an excellent payment history ( AMEX stateded this ) ... My XXXX credit cards from AMEX were suspended without cause ... I was not notified, I found out my cards were suspended when a purchased was declined ... I faxed an agreement that AMEX may look at my XX/XX/XXXX tax return ... Poor response ... Stated my spending needed to be justified ... I was approved for the XXXX American Express Card as these XXXX cards are still suspended.
| Company | Amex |
| Complaint ID | 1726557 |
| Date Received | 01/04/2016 |
| Product | Credit card |
| Issue | Other |
| State/ZIP Code | CA 930XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/04/2016 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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